# 1
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.
The Swagman XTC-2 platform bike carrier arrived very quickly from etrailer and in good shape, the actual carrier box is inside another shipper box, which I'm sure helped with its condition. Assembly was relatively quick and painless, even though the instructions could be a little more thorough. Installing the carrier on the back of our Jeep Patriot also was quick, it helps to have an extra ratchet & 3/4" socket laying around for just this purpose. Installing the bikes takes a little patience and trial and error the first time you try and put them on the carrier. It's easy enough to adjust the wheel holders to fit the wheelbase of your bikes, but for us at least, the challenge was trying to swing the vertical support bar up into position after putting on the first bike (closest to the Jeep). We couldn't angle the bike enough toward the Jeep to have the bar clear the bike. We learned that the easiest way to secure the first bike was to remove the ratcheting frame hooks altogether, put the bike in the carrier, swing up the vertical support bar, put in the pin, and then slide one of the frame hooks down on the bar. The outside bike is much easier because you can set the bike in the carrier at whatever angle you need, not being limited by the back of the vehicle. One thing we did to protect the bike frames was to use some foam pipe insulation as cushion between the frame hook and the frame (see pictures). Once you get a system for installing the bikes, it is very quick to load/unload them. The rack seems to be well made and doesn't wiggle excessively when traveling. All in all a good product for a good price, would definitely recommend it for anyone looking for a platform bike carrier.
# 2
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
It works great! Easy, quick, you know. One needs to screw in the hitch bolt, for some reason, before latching it. Other than that, it makes going bike riding way easier.
I like the overall design of this rack, but unfortunately after hauling a couple bikes around for a while the point where the crossbar connects has apparently rounded off so the rack swings back and forth. I've used rope to tie the ends of the rack to the car to stop this from getting worse, but it's inconvenient. Note: the hitch connection itself is good and solid, but the point where the crossbar connects to the bar coming from the hitch has gotten loose and there's no way that I can see to tighten it.
# 3
Swagman Truck Bed Bike Rack for 2 Bikes - Fork Mount - 9-mm Skewer
I bought this bike rack because I didn't want to have to remove my bed cover every time I wanted to take our bikes on a trip. This rack works perfect because I can roll up my cover and this thing just clamps across the bed. Taking the front tire on and off is kind of time consuming but when I travel with my brother who has a hitch mount rack, it takes him just as long to unload his bike as it takes me to unload. The wheel mounts tighten easily and the bikes appear secure during long drives, so I don't worry about them coming loose. Of course, you'll want to wrap a bike chain around the bike and rack if you plan to leave them out to make sure no one can steal the bike (although it would be missing a wheel)
I used 2 inch square tubing cut the length of the tie down support bracket in my 2007 Honda Ridgeline and secured with a stainless bolt and wing nut, use a large enough washer to cover the diameter of the supply hole in the Honda Ridgeline bracket on the truck. A couple of notes: Be sure to use something as a cushioning gasket to insure a snug fit and to protect your truck lining. I used rubber or foam exercise mat cut to the same as the aluminum square tubing. Use a washer that a combination of hard plastic and metal to avoid the corrosive effects of dissimilar metals in contact with each other. last: My 26" full suspension bike fits, but I have swing it to one side slightly before i close the tailgate and lift the bike up and slide it down....It's a very snug fit but the suspension adds pressure to the tailgate and its works out very well. Or you could just use a tailgate extender.
# 4
Swagman XTC4 Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…
If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.
# 5
Swagman E-Spec Bike Rack for 2 Electric Bikes - 2" Hitches - Frame Mount
I have pulled my 33’ 5th wheel around 400 miles since I installed my Swagman E-Spec bike rack with a Rad Mini and a Rad expand E-bike on board and have had absolutely no problems. The bikes are held firmly and safely in place without shake or excessive vibration. I have had friends follow closely behind me just to verify the ride and they are equally impressed. This bike rack makes carrying two E-bikes effortless. I can load and unload the bikes by myself without any problem and the “keyed alike” feature make all the locking components quick and easy to access. etrailer delivered without any hassle and their helpfulness in recommending the 4”+ tire adapters was the ticket to making my rack fit one of my bikes.
I was worried about a rear bumper bike rack for my 2 Lectric bikes bouncing too much but after traveling 2,000 miles, we didn't have any trouble. The Swagman E-spec from etrailer bike rack was made specifically for my RV and attaches to the hitch that is rated at 300 lbs. The bike rack locks the bikes into the rack and I had a cover from [online] to protect the bikes from the elements. Loading and unloading is very easy. Prior to the bike rack, we had to fold the bikes in half and put them in a 80 gallon plastic tub and muscle them into the living room between the slides and that was a horrible experience having to lift them into and out of the RV. The supply chain pandemic issue took place and delayed the arrival by 6 months but worth the wait.
# 6
Thule EasyFold XT Bike Rack for 2 Electric Bikes - 1-1/4" and 2" Hitches - Frame Mount
The BEST bike carrier by far!! We are both in our 7th decade and even I alone (5’2” 120 lbs) can manage to attach this in my hitch without any issues. It’s so easy to load both our hybrid and e-bike and they are super secure. We love that it folds up small and wheels away when not in use. This bike carrier is worth every penny!!
This rack is perfect! eTrailer had it shipped and at my home in almost no time. I drove with it on the car today, and it was solid and secure. It's super easy to get on and off the hitch. I'm 5'1 and I was able to load the bike on with the ramp without a struggle. Thanks for the thorough video and comparison information. It made this purchase easy.
# 7
Inno Velo Gripper Bike Rack for Truck Beds - Clamp On
Using the Grippers for carrying 2 ebikes, weighing 55 & 75 lbs. I know this is above the rated bike weights but so far they have performed well. My short bed keeps the 75# bike pretty well locked in front to back so that may help.
1 year ago, ordered 2 pair Inno Velo clamp on bike rakes for pickup. One pair received damaged/used. eTrailer credited 50%. Rated average for 2 reasons. First, I couldn't get them to work securely with my tonneau cover without modifications (plastic spacer blocks to clear tonneau rail) and I can't close the tonneau cover over them when not transporting bikes. Second, while not recommended for ebikes, they kinda worked but are not strong enough for the weight of the bikes especially when needing to extend to full length. I like the idea but just doesn't meet my needs. Otherwise, they should work just fine under different applications. Best use is to install and left installed. In my circumstance, removal & reinstallation was a pain.
# 8
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.
I bought this bike rack back in April but wanted to make sure I used it to give the best review. First I want to say I did a lot of research on bike racks and found this one to be the best one to fit my needs. The best price I found was on etrailer.com, at the time it was When I called the customer service to place my order, I spoke to Dan. He was very pleasant on the phone and took the time and listened to what I needed and understood my concerns. I ordered the bike rack and also ordered the Thule Snug Tite Hitch Lock and Anti-Rattle Device and the Thule Cable Lock w/ One Key System Lock. Dan suggested I also get the Thule Bike Adapter Bar, which I never even thought of getting. Delivery was in about two business days, which was really fast and at the time of order they were running a special free delivery over $99. When I went to put it together I noticed I was missing the flat cap screw M6 x 16mm, part number #853-5787-02. I emailed Dan and within 24 hours received an email that the part was sent out and also in the email their was a link to track the order. After I received the part I did notice that the flat cap screw was actually in the 2 inch adaptor sleeve. The instructions were very easy to read, and it took me about 20 minutes to put together. I did have an issue when I positioned the stinger into the cradle, with the 8mm locking nut, it was not staying tight and when I took it off I noticed the threads inside were gone, so I ended up going out to Lowes and buying a new one and its holds perfectly fine. I also had a question about that part because it is not a locking part and was worried someone would try to steal the rack. I contacted etrailer.com to find if they make a locking device for this and they said no but I can contact Thule to double check, I'm still waiting for an answer back from Thule. The weather finally broke and we installed the rack onto my hitch, tightened it and it doesn't rattle. When I finally used the rack and put my bike on, it did sway a little but at 50 mph I was very happy with it. The trailer comes out just enough away from my car that I do not have to fold completely out and I can open my trunk with no issues. I am very happy with my purchase and had a great customer experience with Dan. Would highly recommend ordering from them to anyone.
# 9
RockyMounts TomaHawk Roof Bike Rack for Fat Bikes - Wheel Mount - Clamp On - Aluminum
Great product. Worked as advertised . Used to be able to take 4 wheeler and bike. etrailer did a great job helping me find an item that would work for my application 10 out of 10 on etrailer. Thanks Vanessa
This rack is great. I've traveled about 2,500 miles with the bike loaded up and it has been rock solid. Well designed. I bring a little folding step ladder with me that I use to load/unload the bike. When I'm not using the rack, it lays down nicely and you never even know it's up there. Highly recommended product.
# 10
Hollywood Racks Sport Rider SE Bike Rack for 2 Electric Bikes - 2" Hitches - Frame Mount
I have a Dirty Sixer 36" wheel bike and my wife has an electric bike. This rack handles them both very easy. This is one of the only bikes racks the 36er will fit on. We are extremely happy with the purchase and will more than likely be purchasing another one in the near future. Assembly was very easy!!
This bike rack works great for our 2 Lectric 2.0 e-bikes. We mount it on our 2019 Honda Ridgeline. It folds up nicely when it’s on the truck and we are using our bikes. The locking mechanisms work well also. I contacted support for a smaller hook arm to clamp B over the bike frame. They knew exactly what I needed and shipped it - no problem.
# 11
Hollywood Racks Destination Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
Sturdy, affordable and good ground clearance. Easily fits large size mountain bikes. Quick assembly and not that heavy at all. Folds up nicely. Only used it twice so far but very happy with this product.
Great personalized serve Outstanding delivery and free shipping Easy to assemble Well thought out and will be a cinch to use Rock solid on my Jeep Grand Cherokee Outstanding value!!! Thanks 1000k!
# 12
Hollywood Racks Sport Rider SE Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
This bicycle rack seems very well built. It was easier to assemble compared to a different one we had, and sits very securely in the hitch when tightened down. We love that all the locking mechanisms are keyed the same.
Lets be honest, there are better looking racks. But I work at etrailer.com and can use pretty much any bike rack in the world. When it came time to go on an adventure race I chose this rack to get my teams bikes there. When we got home one of my team mates bought one because he was so impressed. When it came time to go on a 12 hour road trip with my family I chose the Hollywood. It is a star. Not a Marilyn Monroe, more of a Sylvester Stallone. The thing is solid and it works really well. It is heavy, but any 4 bike rack is going to be on the heavy side. The option to remove the 2 bike extension is nice because it makes the rack easier to handle when you only need 2 bikes. The antirattle knob snugs the rack up in the hitch super tight. Having the cable lock and hitch lock included and keyed the same makes it easy to lock the bikes up when you stop for dinner. The folding feature uses pins and clips instead of the switches found on some other racks. The pins and holes were a bit tough to get aligned at first. I had to ask my wife to lift up on the end of the rack just a hair to get the pin started. She got chain grease on her and I quickly learned that asking for her help was not a good solution to my pin alignment problem. So I grabbed my drill and a bit that was sized the same as the pin hole and cleaned out the holes. About one minute later the pin was sliding in and out perfectly and my wife will never get greasy again. In a nutshell this rack is not the lightest, not the easiest and not the prettiest, but I love it. It is easy enough to use that it is not a hassle, it locks to keep the bikes safe, is a great price for the features and it is solid, very solid. You can see in the pictures that I have used this rack extensively and it still is working great.
# 13
Kuat NV 2.0 Base Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Matte Black
I've taken this rack all over New England on the front of my Dodge Ram 3500 pick up truck with a truck camper. I had no idea it was possible to love a bike rack so much. After one drive I didn't ever worry about it again. So nice that it locks up when I am camping or taking a quick stop for food on the road. So glad I bought it from etrailer. They totally help me pick the perfect rack for my challenging set up.
Still very new, but what an awesome bike rack! Assembly was a snap and the rack is rock-solid when you secure it to the hitch receiver. etrailer was amazing too - excellent communication, price and fast, free delivery. Overall I am extremely happy with the rack and service!
# 14
Hollywood Racks TRS Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Wheel Mount
This rack has been great on my 2016 Nissan Rogue SUV, very sturdy and holds bike(s) securely. I've used it with a fat bike, a regular mountain bike, and a road bike. Amazingly this rack gave me a couple inches MORE clearance in my small garage than my previous hanging-style rack. The aluminum trays themselves are still in great condition, though other parts are showing some rust after 1+ years (and since I use it in the winter as well I leave it on most of the time). The tilt-down feature is great, but pulling the pin and reaching the knob to do this is awkward with bikes in place. When removing the bike, it can be hard to squeeze the lever on the hook that holds the front tire. (Maybe because of pressure when the hook is against the tire?)
Our bikes fit perfectly. Have recommended to a friend
# 15
Curt 2 Bike Platform Rack - 1-1/4" and 2" Hitches - Frame Mount - Tilting
Bike rack has been great. We've taken it on several road trips. It makes taking the bikes somewhere close to the house an option now. Before this we had one of the strap on racks that take 15 minutes to get the rack and bikes onto the car, the thought of going anywhere with the bikes was really annoying. This thing takes 2 minutes to get on or off, so taking the bikes somewhere is a breeze.
I installed this rack onto a Curt trailer hitch which is mounted onto a 2017 Honda Fit. I have been using it intermittently for several months, probably about 5 times with one bike and twice with two bikes. I give some pros and cons below and then elaborate. Pros: easy to assemble, easy to mount and dismount bikes, easy to lock and unlock, how to put the rack into different positions is intuitive Cons: inconvenient to put the rack into different positions, inconvenient to mount the rack onto the hitch, rack protrudes about 15 inches from bumper when in flipped up position (seems very vulnerable to someone backing into it in a parking lot, very inelegant looking I say the repositioning is intuitive because there is really only one way you could possibly place the pins for each position. But removing and replacing two pins is much less convenient than turning a knob or a lever, like some racks do. Also many racks fold and flip in such a way as to look very unobtrusive when in non-use mode. This one looks like kind of a monstrosity. That does not really bother me but it might bother some owners. The part that does bother me is how far it protrudes from the car. I back into parking spaces whenever possible to avoid someone bumping into the rack and damaging it (which happened to a friend). My number one suggestion for Curt is related to mounting the rack onto the hitch. Make it easier to tell when the holes are lined up so that the bolt/pin will fit and thread. As it is now, if you insert the rack as far as it can go it is way too far in. Ideally, it would be exactly lined up. Failing that, maybe some kind of click or other feedback to know at least that you are in the neighborhood. It would also be great to have an attaching device that is easier to fasten and unfasten than is the bolt/pin. Tip for mounting the rack onto the hitch: I assumed that it would be awkward to hold, what is it 46 pounds?, while trying to line up the rack probe with the receiver. If you have a garage with exposed collar ties, my solution could work well for you. I looped a cargo strap over a collar tie. Then I hooked both hooks of a bungie onto that loop. The idea is that you hook one of the bike frame holders of the rack onto the bungie, suspending the rack a few inches off the garage floor. This takes most of the weight of the rack so that you can just pull up or down and forward until you line up with the receiver. Tip for mounting bikes. Don't put the little screw into the post that prevents you from completely removing the bike frame holders. Remove both holders. Position the first bike, slide the holder into place, position the second bike, slide the holder into place. I found this makes it much easier, because you avoid parts of the bike hitting the holder as you are trying to get the wheels into place. The trick is that if you are mounting only one bike, don't forget to put the second holder back on - or maybe just stick it inside the car right away.
# 16
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.
Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.
# 17
Thule T2 Pro XTR Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount
T2 Pro bike rack was delivered in a very timely manner. The rack was as described, extremely easy to assemble and is super user friendly! Exactly what I was looking for so my wife can use it by herself. Thanks
Great product, great company to do business with. etrailer is the best. Friendly, helpful and they made sure the bike rack was shipped immediately and it was delivered on time.
# 18
Curt Bike Rack for 5 Bikes - 2" Hitches - Tilting
It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.
We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.
What our customers are saying:
"Sent out an e-mail to you earlier this week asking which hitch woudld be the best choice for installing on a 2000 Venture van for hauling a bike rack with two bikes. You suggested the one that would be easiest to install..received in a matter of days..installation went great ..very well thought out instructions. Everything went smooothly and the hitch is up nice and snug..doesn't stick out..looks great."